Since DealDash.com first started it has remained in business now for more than 12 years and that, my friends, does not happen by accident. No, that happens by design – a desire to keep customers happy and the determination to continually look for more and better ways to improve.
Every once in a while we see comments by long-time members who brag about how many years they have been shopping on DealDash. Whenever people become such loyal customers that they keep coming back year after year for more that does not happen by accident either. No, that means the company has successfully put a significant number of motivating factors in place that makes shoppers like us return time and time again.
Just ask yourself, “Why are we still shopping on DealDash?” If I asked 25 people that question, I might get 25 different answers, but let’s take a look at some of the most important ones:
One motivation factor that keeps DealDash customers coming back is its outstanding reputation. DealDash earned our trust and we all want to shop with a company we can trust. That never comes easy but DealDash worked hard over the years to develop the reputation of being a fair and honest shopping site.
Like any other growing company DealDash had some challenges over the years. While DealDash only had a small number of employees they were faced with a sudden, huge growth spurt, which also meant the company had to make some huge adjustments to keep up. Regardless, they still managed to get all of their orders sent out. DealDash always found a way to meet those challenges head on and still managed to come out even stronger and better than before.
A second important motivation factor is the superb customer service that DealDash provides. Some companies hide their contact phone numbers but not DealDash. They make it super-easy to contact them and I never had a problem reaching a customer service representative. They have even responded to my questions at all hours of the day and night.
DealDash customer service representatives are always super-polite and helpful. I can honestly say I never dealt with a more pleasant group of customer representatives anywhere and I doubt they have a mean, cranky or rude bone in their body. In fact, DealDash customer service representatives often go above and beyond the call of duty.
For example, I once expressed disappointment when I won a high-dollar purse that did not come with a shoulder strap because I never buy a purse without a shoulder strap. Guess what! The customer service representative found one for me that went perfectly with my handbag. I don’t know how or where DealDash found such positive and helpful group of employees but they are the best we’ll find anywhere in the world.Continue reading “Motivation Factors”